Privacy Policy

KMK Pilates

At KMK Pilates we are committed to protecting and respecting your privacy. This Privacy Notice explains when and why we collect personal information from our customers, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Privacy Notice from time to time so please check our website regularly to ensure that you are in agreement with any changes. Any questions regarding this Privacy Notice should be sent using one of the contact options below.

Who are we?

KMK Pilates delivers exercises classes to members of the public.

How do we collect information from you?

We obtain information about you when you sign up to a class, through our website.

What type of information is collected from you?

The personal information we collect includes your name, address, email address, contact telephone number and on occasions medical information if required.

How is your information used?

We may use your information to: Contact you with a specific enquiry Process a booking you have submitted Post material of interest on our website and/or in our Closed Group Facebook pages Seek your views or comments on the services we provide. Notify you of changes to our services Send you communications which you may have requested and that may be of interest to you All live personal data will be kept up to date and when no longer active will be archived.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We will only share your information if we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. When you are using our secure online payment pages, your payment is processed by a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

Your choices

If you do not want to receive communications from KMKPilates, you can unsubscribe from Mailchimp at any time or contact me at info@kmkpilates.co.uk. Medical information is never uploaded onto any electronic database and is kept secure in accordance with the national guidelines.

How you can access and update your information

The accuracy of your information is important to us. If you change email address, or if any of the other information we hold is inaccurate or out of date, please contact us using the contact options below. You have the right to ask for a copy of the information KMK Pilates hold about you. We may charge £10 for information requests to cover our costs in providing you with details of the information we hold about you. Security precautions in place to protect the loss, misuse or alteration of your information When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security in our systems. Where we have given a password, which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.

Profiling

Your data will not be used in automated decision-making processes or profiling.

Use of 'cookies'

Like many other websites, KMKPilates website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise when you visit. They collect statistical data about your browsing actions and patterns. They do not identify you as an individual. The information is used to improve our website and deliver a better service. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

Transferring your information outside of Europe

We will not transfer personal data outside the EEA without first having received your permission

How to contact us

You can contact us by email to, info@kmkpilates.co.uk or telephone 07588220007
Monday-Friday 9-5pm.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated on 15th April 2018.
Revision R1.

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